shipping information
Flat-rate US shipping from $5.95, delivered with care
Last updated: September 2026
shipping rates
We ship within the United States at a flat rate. Every option and its price is shown at checkout before you complete your purchase.
- Standard — $5.95, estimated delivery in 5–10 business days
- Expedited — $14.95, estimated delivery in 2–3 business days
delivery timeframes
United States
Standard delivery: 5–10 business days
Expedited delivery: 2–3 business days
Pieces that ship from overseas
A few pieces ship directly from our overseas partners. Their product page shows an estimated delivery of 7–21 business days, whichever shipping option you choose.
Delivery windows are estimates in business days (Monday–Friday, excluding holidays), so an order placed on a weekend or holiday starts its window on the next business day. We currently ship within the United States only.
order processing
You'll receive a shipping confirmation email with tracking information once your order has been dispatched.
If you need to change or cancel an order, contact us as soon as possible — once an order enters fulfillment it can no longer be modified.
order tracking
Once your order ships, you'll receive an email with a tracking number and link to monitor your delivery. You can also track your order by logging into your account and viewing your order history.
Tracking information is typically updated within 24 hours of dispatch. If you haven't received a shipping confirmation and your estimated delivery window is approaching, please contact our customer service team.
international orders
We do not currently ship outside the United States. International checkout and country-specific storefronts are not available yet. Contact us if you would like to be notified when we expand.
packaging
Every order is carefully packaged to ensure your items arrive in perfect condition. We use protective poly mailers and tissue paper for a great unboxing experience.
delivery issues
If your order hasn't arrived within the estimated delivery timeframe, please:
- Check your tracking information for updates
- Verify the shipping address in your order confirmation
- Check with neighbors or building management
- Contact the carrier directly using your tracking number
If you're still unable to locate your package, please contact us atsupport@casualchicboutique.com and we'll investigate immediately.
special shipping requirements
We can ship to PO Boxes, APO/FPO addresses, and residential or commercial locations. Please ensure your shipping address is complete and accurate to avoid delivery delays.
For hotel or temporary addresses, we recommend contacting the location in advance to confirm they accept packages on your behalf.